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The right to withdraw from the agreement

 

The right to withdraw from the agreement

You have the right to withdraw from this agreement within 14 days without giving any reason for doing so.

The time for withdrawing from the agreement expires after 14 days from the day on which you entered into possession of the last product or on which a third party other than the courier and designated by you entered into possession of the last product.

To exercise your right to withdraw from the agreement you must inform us:

Indusco Solution sp. z o.o.

ul. Spacerowa 56

83-010 Straszyn

Tel.: +48 884 198 595

emilia@induscosolution.com

about your decision to withdraw from this agreement by means of a clear and straightforward declaration (for ex ample by sending a written declaration by mail or e-mail).

You may use this sample form for withdrawing from the agreement, yet this is not mandatory.

To meet the deadline for withdrawing from the agreement it is enough for you to send us the information about exercising your right to withdraw from the agreement before the period for withdrawing from the agreement expires.

The effects of withdrawing from the agreement

In the event you withdraw from this agreement we return all payments received from you, including the costs of shipping the goods (except for additional costs resulting from your choice of shipment other than the regular lowest cost shipment offered by us) immediately and in any event no later than 14 days from the day we were informed about your decision to exercise your right to withdraw from the agreement. The payment will be returned with the use of the same means of payment which were used by you in the original transaction, unless you clearly agreed to apply a different solution; in any event you will not bear any costs related to the return of money. We may withhold the return of money until we receive the goods in question.

a) Please send or deliver the good to us [Indusco Solution sp. z o.o., ul. Spacerowa 56, 83-010 Straszyn] immediately or in any event no later than 14 days from the day you informed us about withdrawing from the agreement. The deadline will be met if you send the good before the 14-day period expires

b) You will have to bear the costs directly related to the return of the good

c) You are only liable for the decreased value of the good resulting from using it in a way other than was necessary to determine the nature, features and functionality of the product.

EXCEPTIONS TO THE RIGHT OF WITHDRAWING FROM THE AGREEMENT MADE REMOTELY ACCORDING TO ARTICLE 38 OF THE CONSUMERS RIGHT ACT

The right to withdraw from the agreement by the consumer is waived in the event of:

  1. an agreement in which the subject of contractual obligations is a highly perishable item or an item with a short use-by-date period;

  2. an agreement in which the subject of contractual obligations is an item delivered in a sealed packaging which cannot be returned once the packaging is opened for health security reasons or matter of hygiene, if the packaging was opened after delivery.


 

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